Neighbourhood House Participant Rights and Responsibilities
You have the right to:
Inclusive Spaces of Belonging
- A community and services free from discrimination, bias and harassment.
- Be treated with respect, dignity, privacy, and care, including freedom from abuse, exploitation, retaliation, humiliation, and neglect.
- Building strong, supportive relationships and pursue your passions at welcoming and inclusive sites.
- Access to or referrals for legal help, counselling services, and advocacy support.
Safety & Quality
- A safe and clean environment.
Privacy & Information
- Confidentiality, except when required by law.
- Be informed of the limits of confidentially and the procedures used for releasing your information.
- Access to any information, if any, we have on file about you.
Share Your Voice
- Raise concerns, recommend changes, or provide feedback to services.
- Make a formal complaint if any of these rights have been infringed.
- Refusal of service.
You are responsible for:
Inclusive Spaces of Belonging
- Act in a respectful manner towards others.
- Follow the rules of the neighbourhood house/camp.
- Respect the rights of other participants.
Giving Feedback
- Raise concerns, recommend changes, or provide feedback to services in a timely manner.
- Make a formal complaint if any of your rights have been infringed.
Health & Safety
- Stay home if you are feeling sick.
- Not engage in physical or verbal aggression or violence toward others.
Privacy & Information
- Let ANHBC neighbourhood house/camp staff know of any change in your personal information.
- Respect others’ rights to confidentiality and privacy.
To learn more:
- Visit the front desk of Cedar Cottage Neighbourhood House
